LivKidz Privacy Policy

 LivKidz (“we,” “our,” or “us”) is operated by Stellinnov Technologies Private Limited. We respect your privacy and are committed to protecting your personal information. This Privacy Policy explains what data we collect, how we use it, and your rights regarding that data when you use our mobile application and related services (“Services”).

1. Information We Collect We may collect the following categories of information:
* Identifiers: Such as device ID. Usage Data: Such as app interactions, searches, and product usage activity.
* Diagnostics: Such as crash logs and performance data.
*Contact Information (optional): Such as name, email, or phone number, if you provide it while creating an account or booking an activity.
* Microphone Access Our app uses the expo-av library for video playback, which includes the ability to access your device’s microphone. Currently, the app only plays videos and does not record audio or video. If you choose to record audio or video in the future, we will inform you and only access the microphone with your permission. Any personal audio data collected will be handled securely according to this Privacy Policy.

We do not collect sensitive categories such as financial information, precise location, health data, or browsing history from other apps or websites.
  
2. How We Use Your Information: We use the information collected for the following purposes:
*App Functionality: To enable activity discovery, booking, and communication within LivKidz.
*Analytics: To understand app usage, monitor performance, and improve the user experience.
*Customer Support: To assist with inquiries, account issues, and bookings.
*Compliance & Safety: To detect fraud, ensure security, and meet legal obligations.

3. Tracking and Third-Party Use
We do not use your data to track you across apps and websites owned by other companies for advertising or profiling.
Some information (such as identifiers and usage data) may be shared with trusted service providers solely for analytics purposes—to help us measure app performance and improve features.
We do not sell your personal data.

4. Data Sharing: Your information may be shared only in these limited circumstances:
* Service Providers: With vendors who provide hosting, analytics, or communication tools necessary to operate the Services.
*Legal Requirements: When required to comply with law, regulation, or legal processes.
*Business Transfers: If our company undergoes a merger, acquisition, or restructuring.

5. Children’s Privacy:

LivKidz is designed for parents to manage children’s activities. We do not knowingly collect personal information directly from children under 13. Parents or guardians manage all accounts and bookings. If we discover that a child has provided information without parental consent, we will delete it promptly.

6. Data Security
We take reasonable administrative, technical, and organizational measures to safeguard your personal information. However, no system or method of transmission over the Internet can be guaranteed as 100% secure.

7. Data Retention
We retain personal data only as long as necessary to deliver the Services, comply with our legal obligations, or resolve disputes. You may request deletion of your account and associated data at any time by contacting us.

8.How to Delete Your LivKidz Account
Locate the Delete Account Option:
Open the LivKidz app and go to your Profile page.
Scroll to the bottom of the Profile page to see the Delete Account option.
Press the Delete Account to delete your account.
What Happens When You Delete your account: Once you delete your account, all your details and data will be permanently removed from our system.
Logging In Again: If you try to log in after deleting your account, you will start as a new user with no previous data.

9. Your Rights: 
Depending on your jurisdiction, you may have rights to:
* Access, correct, or delete your personal data.
*Restrict or object to certain types of processing.
*Withdraw consent at any time.
To exercise these rights, please contact us at the email provided below.

10. Changes to This Privacy Policy

We may update this Privacy Policy periodically. If we make significant changes, we will post the revised policy on this page with an updated effective date. Your continued use of LivKidz after such changes indicates your acceptance of the revised policy.

11. Contact Us
If you have any questions or concerns about this Privacy Policy or our practices, please contact us:
* Stellinnov Technologies Private Limited
* Email: support@stellinnovtechnologies.com

*This privacy policy was last modified on Aug 25, 2025.